Terms & Conditions

About LumiFest™

LumiFest™ is an online store offering decorative lighting, Christmas decorations, and seasonal products.

Legal business name: [INSERT LEGAL BUSINESS NAME]
Registered address: [INSERT BUSINESS ADDRESS]
Business registration / VAT: [INSERT IF APPLICABLE]
Contact email: [INSERT EMAIL ADDRESS]

Use of Our Website

By using our website, you agree to use it lawfully and responsibly.

You must not attempt to interfere with website security, access restricted systems without authorisation, or use our website for fraudulent activities.

Products & Descriptions

We aim to provide accurate product descriptions, photographs, specifications, and prices.

Product colours and lighting effects may appear slightly different depending on your screen settings, environment, and installation conditions.

Product features and included accessories are described on the relevant product page.

Prices & Payments

Product prices are displayed on our website in the currency indicated at checkout.

Applicable taxes and delivery charges will be shown before you confirm your purchase, as required by law.

Payments are processed through the payment methods available at checkout.

We do not require customers to use payment methods outside our official checkout.

Orders & Confirmation

After placing an order, you should receive an order confirmation by email.

If a product becomes unavailable or an order cannot be fulfilled, we will contact you to explain the situation and arrange an appropriate resolution, including a refund where required.

Shipping & Delivery

Our estimated delivery time is 8–12 business days.

Delivery estimates may vary depending on destination, customs procedures, seasonal demand, and carrier operations.

For additional information, please read our Shipping Policy .

Applicable statutory delivery rights remain unaffected.

Returns & Refunds

Where applicable under consumer law, customers have a 14-day right of withdrawal after receiving their order.

Returns and refunds are handled in accordance with applicable consumer protection laws.

Please consult our Returns & Refunds Policy for details about return procedures, costs, and refunds.

Product Installation & Safety

LumiFest™ lighting products must be installed and operated according to their instructions and safety recommendations.

Please check whether your specific product is suitable for indoor or outdoor use, and ensure that electrical connections are appropriate for the intended environment.

Do not use damaged electrical components or modify products in unsafe ways.

Faulty Products & Legal Guarantees

Customers have statutory rights if products are defective, damaged, or do not conform to the sales contract.

Depending on applicable law, remedies may include repair, replacement, price reduction, or refund.

Nothing in these Terms & Conditions excludes or restricts mandatory legal guarantees.

Intellectual Property

Website content, branding, graphics, and original materials belonging to LumiFest™ or its licensors are protected by applicable intellectual property laws.

Unauthorised commercial reproduction or distribution of protected content is not permitted.

Limitation of Liability

We take reasonable care to maintain accurate information and reliable website services.

We are not responsible for interruptions or losses outside our reasonable control, except where liability cannot legally be excluded.

Nothing in these terms excludes liability for fraud, intentional misconduct, or any other liability that cannot be excluded under applicable law.

Privacy & Personal Data

We process personal information in accordance with applicable data protection laws.

For more information about personal data, cookies, and privacy rights, please read our Privacy Policy .

Changes to These Terms

We may update these Terms & Conditions to reflect changes in our business, services, or legal obligations.

Updated terms will be published on this page. Changes will not retrospectively remove rights arising from orders already placed.

Applicable Law & Disputes

These terms are governed by the laws of [INSERT APPLICABLE COUNTRY], without prejudice to mandatory consumer protections that apply in your country of habitual residence.

If you experience a problem with your order, please contact us so we can try to resolve it.

Information about applicable consumer dispute resolution bodies will be provided where legally required.